OUR STORE POLICIES
Transparency and Care
In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. Read below to learn more and don’t hesitate to contact us with questions!
SHIPPING POLICY
What You Need to Know
The Doodle Bug Boutique is located in Huron County, Ontario. We ship to most locations in Canada and the USA. We offer FREE shipping to Canada on purchases that are over $150. We ship our orders on business days only (Mon-Fri) excluding federal Canadian holidays. Order processing takes approx. 1-3 business days.
OUR RETURN POLICY
We have a 2 week return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, and unwashed, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return please email doddlebugsboutique22@gmail.com
Non-Returnable Items - All sale items and Pre-Order/Sale items are FINAL sale. We do not accept any items purchased under a promotion or with a gift card for a refund.
Damages - Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.